Business Portal
- I have received an automated email through the company portal. What should I do now?
- An employee is on parental leave. Can I cancel their membership?
- Will I continue to receive an email to approve new memberships, or will I need to actively check the Business Portal on a regular basis from now on?
- Can employees who leave the company cancel their Urban Sports Club membership themselves?
- I am the contact person for several companies. Will this cause access issues?
- Can I reverse a canceled membership in the Business Portal?
- We’ve moved offices. How can I add our new company address in the Business Portal?
- I received an invoice from Urban Sports Club that does not match my employee records. What can I do?
- An employee wants to cancel their membership at the end of the notice period. How can I submit the request in the Business Portal?
- How can I cancel the membership of an employee who is leaving the company?
- What should I do if an employee registered with their private email instead of their company one?
- How do I activate employee memberships once they’ve registered?
- I forgot my password. How can I reset it?
- Can I give another person access to the Business Portal?
- I never received an email to reset my password. Why?
- How can I log in to the Business Portal?